Private Hire and Party Bookings Policies

1.⁠ ⁠Booking Confirmation
•⁠ ⁠All bookings are subject to availability and will only be confirmed upon receipt of a signed contract and a non-refundable deposit of 25%.
•⁠ ⁠The total deposit will be deducted from the minimum spend amount, provided the full minimum spend of £1,000 has been met.
•⁠ ⁠A further 25% of the remaining balance (50% of the total amount) is due 7 days before the event. Failure to pay the full 50% deposit by this deadline may result in partial cancellation of the booking.

2.⁠ ⁠Minimum Spend
•⁠ ⁠Private venue hire requires a minimum spend of £1,000 on food and drink, which must be prepaid.
•⁠ ⁠If the minimum spend is not met during the event, the remaining balance will be added to the final bill.

3.⁠ ⁠Pre-Orders
•⁠ ⁠Pre-orders for the selected food package must be submitted no later than 7 days prior to the event.
•⁠ ⁠Failure to provide pre-orders by this deadline may result in limited menu availability, additional charges, or even event cancellation.

4.⁠ ⁠Cancellation Policy
•⁠ ⁠More than 30 days’ notice: Full refund of any payments except the 25% deposit.

5.⁠ ⁠Event Duration
•⁠ ⁠Venue hire includes a maximum duration of 4 hours. Any additional hours will be charged at £250 per hour.
•⁠ ⁠Bistrobar will close at 11 PM. Events must conclude by this time, with a 15-minute grace period for guests to leave, Any additional time will be charged at £100 per 30 minutes.

6.⁠ ⁠Food and Drink
•⁠ ⁠Menus must be finalised no later than 7 days before the event via Email : info@Birstobar.co.uk . Failure to do so may result in event cancellation.
•⁠ ⁠External food and drink are not permitted unless pre-approved.
•⁠ ⁠Special dietary requirements must be communicated at least 7 days in advance.

7.⁠ ⁠Decorations and Setup
•⁠ ⁠Decorations are permitted but must not cause damage. Confetti, glitter, and open flames are prohibited.
•⁠ ⁠All decoration items/props must be cleared at the end of the event. Failure to do so, or if confetti is used, will incur a charge of 10% of the final bill.
•⁠ ⁠Access for setup is available 15 minutes prior to the event unless otherwise arranged.

8.⁠ ⁠Damages and Liability
•⁠ ⁠Any damage to the property or equipment caused by guests will be charged to the booking party for the cost of repair or replacement (e.g., broken tables, chairs, etc.).
•⁠ ⁠Bistrobar is not responsible for any lost or stolen items.

9.⁠ ⁠Guest Conduct
•⁠ ⁠The booking party is responsible for ensuring all guests behave respectfully. Bistrobar reserves the right to end the event without refund if guests display inappropriate behaviour.

10.⁠ ⁠Special Requests
•⁠ ⁠Guests are welcome to bring their own music or playlist to create the desired atmosphere for their event. Bistrobar provides access to compatible audio equipment; please discuss specifics in advance.
•⁠ ⁠Additional services (e.g., photographers, entertainment) can be arranged upon request. Fees may apply.

11.⁠ ⁠Force Majeure
•⁠ ⁠Bistrobar is not liable for cancellations due to unforeseen circumstances such as natural disasters, government restrictions, or other events beyond our control. In the event of such circumstances, Deposits will be forfeited

12.⁠ ⁠Payment Methods
•⁠ ⁠We accept credit cards, bank transfers, and cash. Cheques are not accepted.

13.⁠ ⁠Age, Drinking and Drugs Policy
•⁠ ⁠Guests must be aged 18 or over to consume alcohol at the venue. Proof of age may be requested.
•⁠ ⁠Bistrobar operates a strict policy on alcohol consumption. We reserve the right to refuse service to any guest who appears intoxicated or displays disruptive behaviour.
•⁠ ⁠The use of illegal drugs is strictly prohibited. Any guest found using illegal substances will be asked to leave the premises immediately, the event will be terminated without refund, and the full amount for venue hire will be charged.

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